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01/11/2020 - 17:18 | BBC News Europe
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Iran admits it "unintentionally" shot down a Ukrainian passenger plane, after days of denial.

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01/10/2020 - 19:20 | BBC News Europe
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Western powers earlier suggested an Iranian missile downed Ukraine's plane - a claim Iran rejects.

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01/09/2020 - 08:11 | BBC News Europe
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All 176 people on board were killed when the plane crashed just after take-off from Tehran's airport.

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12/10/2019 - 10:05 | BBC News Europe
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The body issuing refunds to customers of the tour operator has apologised for payment delays.

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10/17/2019 - 01:03 | BBC News Europe
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A British Airways flight to Valencia in August was evacuated after the aircraft filled with smoke.

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10/07/2019 - 12:38 | BBC News Europe
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Customers tell the BBC they have tried to submit the claim form several times, but receive error messages.

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09/30/2019 - 12:09 | BBC News Europe
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Some customers will have to wait 60 days for a refund, leaving them unable to book a replacement break.

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09/27/2019 - 09:17 | BBC News Europe
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The Civil Aviation Authority says it has now flown a total of 61,000 Thomas Cook customers back to the UK.

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09/25/2019 - 18:01 | BBC News Europe
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After the UK parent company's collapse, the German subsidiary tries to save its national brands.

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09/24/2019 - 00:12 | BBC News Europe
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The government says the official probe into Thomas Cook's failure must look at bosses' actions.

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